# Customer Support Popup

The Customer Support Popup is a simple widget that you can embed in your website. This is a great alternative to 'Live Chat' plugins. When visitors to your website enter a message it will be forwarded to an email destination of your choice where you can reply and handle customer support.

The Customer Support Popup is available in the Settings page. You can design it a bit to suit the theme of your website.

<figure><img src="/files/KIBtEuphNco1b5pFp52i" alt=""><figcaption></figcaption></figure>

To embed the Customer Support Popup paste the code between the `<body>` and `</body>` tags of your website as shown in example below.

```
<html>
<head>
This is the head of your page
<title>Example HTML page</title>
</head>
<body>
This is the body of your page.
<script src="https://sendune.com/users/load-email-collection-popup?unique_id=1234567890">
</script>
</body>
</html>
```

The 'Customer Support Popup' shows up at the bottom-right of your website like below.

<figure><img src="/files/WBtkbWbJWcyX2PMsA2FU" alt=""><figcaption></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.sendune.com/customer-support-popup.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
